Last updated: 1 June 2026
The Vanilla Pod respects your privacy and is committed to keeping your personal information safe.This privacy policy explains what personal information we collect through this website, how we use it, and what rights you have.Who we areThis website is operated by The Vanilla Pod.
The Vanilla Pod
10 Queen Street
Lynton
EX35 6AA
Telephone: 01598 753706
Website: https://thevanillapodlynton.uk
What information we collect
We may collect personal information when you contact us through this website.
This may include:
– Your nameYour email address
– Your telephone number
– The message or enquiry you send us
– Any information you choose to include in your enquiry, such as preferred dates, number of guests, dietary requirements or booking details
We also collect basic technical information when you use the website, such as your IP address, browser type, device information and pages visited. This helps keep the website secure and working properly.
How we use your information
We use your information to:
Respond to your enquiry
Manage booking enquiries
Answer questions about opening times, food, drinks, wine or events
Keep the website secure
Maintain reliable website backups and email delivery
Meet any legal or administrative obligations
We do not sell your personal information.
Booking enquiries
If you use the enquiry form on this website, your message is sent to us by email and may also be stored securely within the website admin area.
Submitting an enquiry does not confirm a booking. We will use the details you provide to respond to your request.
Contact forms and email
The website uses a contact form to collect enquiry details. Emails sent from the website are handled using an email delivery service/plugin to improve reliability.
Please do not send highly sensitive personal information through the contact form unless it is necessary for your enquiry.
Cookies
This website may use essential cookies required for the website to function properly.
If you log into the WordPress admin area, WordPress will set cookies to manage login sessions and display preferences. These are used only for site administration.
At present, this website does not intentionally use advertising cookies or behavioural marketing cookies.
Embedded content and external links
This website may include links to external websites, including Facebook, Tripadvisor, Google Maps or similar services.
If you click an external link, you will leave our website. External websites have their own privacy policies and may collect information about you.
If embedded third-party content is used on the site, such as maps, social media widgets or review badges, those services may collect data in the same way as if you visited their websites directly.
Website security
We use security tools to help protect this website from spam, malicious activity and unauthorised access. These tools may process technical information such as IP addresses, browser details and attempted login activity.
Backups
The website is backed up regularly. Backups may include website content, settings and submitted enquiry data. Backups are stored securely and retained only for as long as needed for website recovery and administration.
How long we keep your information
We keep enquiry information only for as long as reasonably necessary to respond to your enquiry and manage our records.
Website backups are kept for a limited period before being replaced by newer backups.
We may retain some information for longer if required for legal, accounting, security or administrative reasons.
Who we share your information with
We do not sell or rent your personal information.
We may share limited information with trusted service providers who help us operate this website, deliver emails, keep the site secure, optimise images, or maintain backups.
These providers only process information where necessary to provide their services.
Your rights
Under UK data protection law, you have rights over your personal information.
You may ask us to:
Tell you what personal information we hold about you
Correct inaccurate information
Delete your personal information where appropriate
Restrict or object to certain uses of your information
Provide a copy of your personal information
To make a request, please contact The Vanilla Pod using the details above.
How to contact us
If you have any questions about this privacy policy or how your information is handled, please contact:
The Vanilla Pod
10 Queen Street
Lynton
EX35 6AA
Telephone: 01598 753706
Changes to this policy
We may update this privacy policy from time to time. Any updates will be published on this page.